FAQs ( Frequently Asked Questions )
Tersano
SAO uses advanced technology to convert oxygen (O2) in the air into ozone (O3) and infuses it into cold tap water to create a powerful cleaner, deodorizer, and sanitizer without using chemicals. The ozone is attracted to bacteria, germs, and other contaminants and eliminates germs, bacteria and mould, leaving only water and pure oxygen following the cleaning process.
Applications include carpets, stone, marble, ceramic, glass, mirrors, bathrooms, stainless steel & chrome, TV monitors, computer screens, appliances, white boards, hardwood and vinyl. SAO is an approved sanitizer that also deodorizes and works well at removing salt residue in the winter.
The dispenser will shut down and give an error if SAO is not being produced. Also, the system has built-in sensors to monitor accurate ozone levels.
Tersano SAO has been tested by several Third Party laboratories worldwide, including Green Seal Standards GS37 and GS53. Test strips are available for purchase to verify the dispenser is producing SAO solution.
SAO replaces sanitizers and deodorizers as well as neutral, stainless steel, carpet cleaners, all-purpose and glass cleaners. It DOES NOT replace your current hospital-grade disinfectant.
It is not recommended that any chemical be used with the SAO solution. Chemicals will negate the ozone in the water.
The Safety Data Sheet (SDS) of SAO is 0-0-0-A. The use of protective gear should be worn at your discretion, according to the organic matter or pathogens you are coming into contact with.
SAO is intended to fill mop buckets, auto-scrubbers, carpet extractors and spray bottles for the purpose of cleaning, removing stains, deodorizing and killing germs. The solution is not intended for consumption, but it will not harm anyone if they accidentally drink it.
SAO will not remove wax from a floor surface. Many current customers report that floor finishes last longer. This is because SAO is non-corrosive. Third party testing also exists for improved gloss and slip-and-fall levels
The Stabilized Aqueous Ozone kills living mold spores. In order to remove dead spores, areas must then be scrubbed.
Cold water only.
The first things to check are:
1) Ensure the power is connected to the unit.
2) Ensure the flow jet is clean.
3) Ensure the water source is turned on.
If all of the above are confirmed then ensure the hose connectors on the stabilizer are installed properly and locked in place.
Yes, the manufacturer recommends the cold water supply be in the OFF position when not in use and that the cold water tap is turned off as well.
This indicates there are approximately 200 litres of solution left on the cartridge. Ensure you have a new Tersano SAO Cartridge in your inventory.
The cartridge and blue desiccant filter must be replaced. Follow the instructions to change the cartridge in the User Guide. Ensure the blue desiccant filter is inserted into the dispenser and snapped into place. When it is in place, you will hear it click into position and if you pull on the filter it will not remove from the housing.
Ensure that the replacement blue desiccant filter matches the SAO cartridge (they will have identical serial numbers). Insert a blue filter into the dispenser until you hear a click. Ensure that cartridge connectors are properly inserted.
Clean does not smell. The smell of lemon, pine, etc. in traditional cleaning chemicals indicates the presence of harmful chemical additives that can cause irritation.
It is likely that someone is alternating chemicals with SAO in your cleaning regiment. SAO will attack the layers of chemicals until it reaches the natural surface. To achieve optimal results, SAO should be used exclusively.
Replacement of existing cleaning supplies is not necessary. Rinsing existing supplies thoroughly with SAO will be sufficient. Additional Tersano SDS labels are available for the spray bottles.
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Bio-Torq
Yes. It has been demonstrated, through many references, that the hydrolysis action of enzymes is instantaneous when placed in good conditions of pH and temperatures. Depending on the applications, the substrate to degrade, the pH and temperatures conditions, BIO-TORQ has selected enzymes that will guarantee a maximum effectiveness.
Depending on the enzyme itself and the formulation, they are active, and will continue to work, for 12-24 hours.
The optimal temperature for the enzymes is between 20-55ºC
Depending on the enzyme and formulation, the optimal range is 5.5 to 8.
- A study (in collaboration with UCL and INRA) demonstrated the absence of residual enzymes on different types of surfaces after the cleaning procedure. The process consisted of:
- Soaking strips of stainless steel in an enzymatic solution, then rinsing.
- Analysis of the composition of the surface elements by spectrometry.
Observation: Cleaned surfaces show very low nitrogen levels = proteins absence = absence of enzymes.
With the absence of residual enzyme, risks of interaction with the flows or products in contact with the surfaces are brushed aside.
Yes, there are a variety of methods. The simplest method is to allow them to dry out. If they are not maintained in aqueous state, they will deactivate. Other methods are:
- Increase temperature to above 77ºC
- pH level change: A dramatic increase (alkaline environment, above 10 pH) or decrease (acid treatment, 2-4 pH)
- Use of a sanitizer with oxidizing agents (like chlorine-based products). Quat-based products are not ideal for fully deactivating enzymes. Others, such as alcohol-based, are not effective in deactivation.
In combination with registered sanitizers, biofilms can be completely removed from any surface. The BIO-TORQ Biofilm Remover product cleans and prepares the surfaces for the application of the sanitizer.
No, these will deactivate any enzyme activity. They must be used separately, after, the application of the enzyme-based product.
- BIO-TORQ enzymatic detergents designed to clean the open surfaces of equipment are used at 1-3% concentration in hot water 35-50°C.
- Enzymatic products are applied in exactly the same way as standard products: foam gun, manually-wash, soaking, etc.
- For each special method of application, a risk assessment must be carried out and approved by our main supplier of enzymes.
- This graph by UCL and INRA indicates that an enzymatic product rinsed by the standard procedure leaves a low level of residue, equivalent to a surface washed with potable water.
Adding a disinfectant is required after an enzymatic cleaner has been used, for 3 reasons:
1) Create the necessary oxidizing effect to deal with “oxidizable” stains
2) destroy all “normally present” bacteria as well as the bacteria released by the biofilm matrix
3) Irreversibly inactivate residual potential enzymes
What is the efficiency of enzymatic products compared to conventional chemical formulations; what are the optimal conditions of use for enzymatic detergents knowing that the optimal conditions of enzymes are observed at high temp?
The efficacy of enzymes is equal to higher chemical formulations containing soda or potash used in F&B applications. A two-year European project, in partnership with INRA Lille and UCL (Université Catholique de Louvain), has demonstrated the real value of thorough cleaning of enzymatic cleaners compared to conventional cleaners. Several factors weigh in favour of its results:
- The temperature kinetics of chemical hydrolysis are generally higher than the temperature of enzymatic hydrolysis. In addition, the enzyme is a catalyst, i.e. it remains intact after each hydrolysis reaction and can be reappointed in several successive reactions while consuming chemical hydrolysis product and neutralizes over time.
- The optimum conditions for the use of enzymes are at a temperature 45°C, ±5. Nevertheless, the enzymes are already beginning to be active at 10°C (cold water).
The below graph resulting from project NETZYM / UCL-INRA, is a comparison of a conventional alkaline-based cleaner (pH 11.2) and enzymatic cleaning of a soiled surface with a complex of starch soil. After (5) minutes of action, enzymatic cleaner removed (3) times more dirt and continues to act in time while the alkaline cleaner saturates after (15) minutes.
The enzyme is a protein and is therefore 100% biodegradable. A hydrolase enzyme is active, but it is for a defined time. The three-dimensional structure which gives the specific activity of the enzyme is destabilized by many external factors such as changes in pH, temperature, and water itself (hydration of certain groups and nucleophilic substitution on certain chemical groups). BIO-TORQ found that activated enzyme lost almost all of its activity after 48 hours in a non-aqueous medium stabilized.
Finally, our laboratory measures the biodegradability of all conventional and enzymatic detergents via the standard OECD 302B. We are therefore able to report that all of enzymatic detergents from BIO-TORQ are biodegradable and average more than 95% in 28 days
Degradation of enzymes is measured by the loss of enzyme activity over time. A solution that contains more enzyme activity is a solution whose enzymes were inactivated irreversibly. From that moment, the enzyme becomes mere wastes that will biodegrade like any other waste. Enzymes used in detergents hydrolyze protein, fat, starch and fibre. A pure enzyme (undiluted detergent) is an irritant and allergen but is not corrosive. It does not attack live tissue as corrosive compounds would though.
A recurring problem parameter is the temperature of equipment and ambient air in general. In fact, low temperatures decrease the rate of enzyme kinetics as well as alkaline products.
Powder products have a 24-month shelf life for guaranteed activity; liquid products have a 12-month shelf life. Beyond those timeframes, the products are still acceptable for use although the concentration may need to be increased minimally.
After a liquid product has been opened, full activity is only guaranteed for (6) months. Always be sure to close the product lid tightly, on both liquid and powder products, to prevent moisture from entering and starting enzyme activity.
Ideal storage is in the original closed packaging, at temperatures between 4-25°C. If the product freezes, once it is thawed, it is usable. If the temperature exceeds 77ºC, the product will no longer be usable.
Alcohols are generally used as elements guaranteeing the stability of enzymes. They also have a degreasing effect in a detergent formulation.
Safety
Major enzyme manufacturers gathered much literature proving the safety related to the use of enzymes in detergent products (toxicity, skin irritation, allergy).
- The use of enzymes in cleaning product is safe for the user.
In order to reassure the user and to offer safety guarantees, BIO-TORQ provides information based on:
- Scientific literature
- Enzymatic detergents do not increase respiratory sensitization (asthma)
- Manipulation of enzymatic product is not dangerous
- Enzymatic cleaning does not require specific protections
- Enzymatic detergents are considered as non-irritant
- Enzymes products applied with a spray do not increase the risks of allergy by inhalation
Skin irritation tests have been carried out with our enzymatic foaming degreasing agent for floors and surfaces, applied with foam units or guns.
These experiments were carried out by a laboratory that specializes in safety and tolerance testing and in specifications for detergent and cosmetics products.
- Enzymatic detergents are neutral, non-corrosive and non-volatile so they present no particular risk – as per SABS SANS 1828 certification
- They are even less dangerous than most professional soda-based cleaning agents, oxidizing agents, acids, solvents or quaternary ammonium compounds.
- Enzymatic detergents are by no means aggressive, but they are detergents nonetheless and are classified as “irritants” due to their complex formulae.
- As with any product in this class, the elementary safety rules in the workplace must be observed.
- In the 1960s, enzymes first appeared in the world of cleaning (detergents) and some cases of allergy were reported.
- To prevent fine enzyme powders from reaching the respiratory mucosa, the industry encapsulated the enzymes with a thicker coating to avoid both the airborne enzymes phenomenon and direct contact between enzymes and the consumer.
- Purification techniques have resulted in enzymes of higher quality that are less of an irritant.
- There is only one official occupational exposure limit. The value of 60 ng/m3is confirmed by AISE and should be considered either in TWA (8 hours’ time-weighted average) or STEL (15 minutes short-time exposure limit) according to country. However, the leading suppliers of enzymes require lower mandatory limits, set at 15 ng/m3 in TWA.
- Within the framework of the new REACH legislation on raw materials, enzymes suppliers for self-foaming enzymatic products plan for exposure scenarios.
Enzymatic detergents from BIO-TORQ can be used in open areas from 0.5% to 2% with hot water 35-50°C. The time of action of enzymatic detergents varies between 5 and 30 minutes depending on application conditions (scrubber, foam gun, etc.) and media.
Enzyme products are easily rinsable and leave no residues on surfaces. As shown in the graph below from a two-year study conducted in collaboration with INRA and UCL, an enzyme product flushed by a conventional procedure leaves a residue level equivalent to surface washed with water “model”. In contrast, non-formulated enzymes are less easily flushable.
However, if the product is poorly rinsed on a surface that is in contact with food products, this can be detrimental to the food coming into contact with the enzymes. This is also valid for conventional chemicals.
The enzymatic detergents are generally classified R41, handling therefore requires protective equipment hands, eyes and face. The use of the products in the conditions of use recommended by BIO-TORQ is safe for the user. Skin irritation tests were carried out by the French laboratory specialist in cosmetic safety, Eurosafe. Two specific tests were performed: 1) Tolerance test ex-vivo human skin explants (model “prediskin”) and 2) 48 human patch test on a significant sample of volunteers. This allows us to market our range of enzyme products as “non-irritating, dermatologically tested”.
Modes of applications of enzyme products are exactly the same as conventional products: scrubber, foam gun, etc. For each specific application mode, a risk assessment has been completed and approved by our main supplier of enzymes. In the specific application of self-foaming products, the levels found are below 15 ng/m3 and ensure the safety of the professional user. However, according to the standards for respiratory protection (EN 140, EN 143 and EN 149), when there is a risk of aerosol generation for a detergent containing hazardous materials, wearing a mask or half-mask with P filter is required. In the case of an enzymatic detergent, the mask is provided with a filter P3 (filtration of solid and liquid aerosols) as well as products containing a substantial proportion of sodium hydroxide and / or potassium hydroxide and / or sodium hypochlorite.
Applications
Our Enzymes principles studied the processes of enzymes inactivation after the membrane filters cleaning:
- It demonstrated that the (4) types of hydrolase’s (specially selected accordingly to the substrate to be degraded) used during the enzymatic cleaning, are easily inactivated by a thermal or chemical shock.
The inactivation type will be chosen based on energy costs, type of membranes and the specifics of the installation.
- BIO-TORQ enzymatic products intended for the food-processing industry are standard detergent products to which enzyme mixtures are added.
- Generally speaking the detergents routinely contain a mixture of stabilized enzymes that attack proteinic, fatty and starchy stains.
- These mixtures cover wide temperature ranges because several enzymes can be selected within any one group.
- The most common limitations are the temperature of equipment and of the air in general. Low temperatures slow down the enzymatic kinetics in the same way as alkaline products do.
- Enzymes are incompatible with most biocides on the market – they can’t be used together (apart from certain quaternary ammonium compounds or amines).
- A strong oxidizing agent is required when using enzymes for cleaning. Certain processes are sensitive to their presence and adding an oxidizing agent disinfects and inactivates the residual enzymes.
- It all depends of the enzymes selected for the different types of applications. The Temperature-Activity ratio for enzymes is described by a curve. The slope varies according to the enzyme.
- BIO-TORQ has selected enzyme mixtures that work at 30-50°C) with differences in activity in the region of 10-20%, given that maximum activity is achieved at 45-50°C.
- Besides enzymatic activity, one should not forget that temperature also plays an important part in the TACT (temperature, action, concentration, time) rule.
- A solution that contains no more enzymatic activity is one solution in which the enzymes have been irreversibly inactivated. From that point, an enzyme becomes biodegradable waste.
- Enzymes used in detergency hydrolyze proteins, fat, starch and fibres. A pure enzyme (not diluted in a detergent) is non-corrosive matter.
- A protease-based detergent coming in contact with a piece of meat will start to break the meat down hydrolyzing the proteins.
- There are no enzyme-related environmental risks. On the contrary, the hydrolases used in enzymatic detergents are the same enzymes secreted by bacteria in the water purification process.
- In other words, enzymes used in cleaning products do not retard the water purifying process as a conventional alkaline detergent may.
- Alkaline products can cause malfunctions in the wastewater treatment plant and neutralize the pH. Furthermore, this can momentarily reduce the biodegradability of effluents.